At Epilepsy Alliance of America (“we,” “us,” “our”), we are committed to protecting the privacy and confidentiality of your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with us, including when you donate, volunteer, or engage with our website.

1. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you interact with our website or services.

Personal Information You Provide:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Donation information (e.g., credit card details, billing information)
  • Volunteer or event registration details
  • Any other information you voluntarily submit through our website, forms, or communications.

Automatically Collected Information:

  • IP addresses
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Referring website
  • Other technical data from your interaction with our website

2. How We Use Your Information

We use your personal information to:

  • Process donations and provide receipts
  • Communicate with you about your contributions, our projects, and events
  • Manage volunteer registrations and event participation
  • Improve our website and services
  • Send newsletters, updates, and marketing communications (you can opt-out at any time)
  • Comply with legal obligations

3. How We Protect Your Information

We take reasonable security measures to protect the information you provide to us, including encryption, secure servers, and restricted access to personal data. However, please be aware that no method of data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may, however, share your personal data with trusted third-party service providers who assist us in operating our website, processing donations, and managing events. These service providers are obligated to maintain the confidentiality of your information and are not authorized to use your data for any other purpose.

Additionally, we may disclose your personal information if required to do so by law or in response to legal requests (e.g., a subpoena, court order).

5. Cookies and Tracking Technologies

We may use cookies or other tracking technologies to enhance your experience on our website, such as remembering your preferences or tracking website usage patterns. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct any inaccuracies in your personal data
  • Request the deletion of your personal data
  • Withdraw consent for data processing (where applicable)
  • Object to data processing for certain purposes

If you would like to exercise any of these rights, please contact us using the information on our Contact Us page.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your personal data deleted, please contact us, and we will take reasonable steps to accommodate your request, subject to legal obligations.

8. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes to how we collect, use, or disclose your personal information, we will notify you by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access or update your personal information, please contact us:

Effective Date: 02-26-2025